PRODUCT CARE

HOW SHOULD I STORE MY JEWELRY?

We recommend storing your Lisa Gozlan pieces in the pouches we ship in. To avoid scratching we suggest 1 piece of jewellery per pouch.

WILL IT TARNISH?

Our fine and made to order pieces are solid gold and therefore will not tarnish. Our ready to ship core styles are gold plated with high quality plating and should not tarnish. We recommend with all jewelry to avoid lotion or perfume exposure, and to remove when swimming or bathing. Chlorine is not our friend.

HOW DO I CLEAN IT?

We suggest cleaning gently with a soft cloth. Avoid any abrasive products or aggressive rubbing that can remove plating. If necessary, a droplet of dish soap in heavily diluted water can make our 10KT rings sparkle like new. A small toothbrush when used very delicately can help clean within tiny crevices, however professional cleaning especially of real diamonds is always recommended. When in doubt, take your jewelry to a professional to maintain. If you have questions on safely cleaning your jewelry, please do not hesitate to send us an email.

DO YOU OFFER REPAIRS?

We stand behind our products and their quality. We offer complimentary repairs for only manufacturer defects within 30 days of purchase. If something happens to your Lisa Gozlan jewelry please email info@lisagozlan.com with your order # and an image of the problem. Repairs after the 30 days or caused by customer misuse will be subject to a repair fee starting at $25+.