Full-time

Store Manager - Vancouver, BC

The LG store manager is essential in delivering exceptional customer experiences and maintaining operational excellence within the retail environment

Responsibilities include but are not limited to:

• Recruit, train, develop and lead a motivated and skilled team of retail associates
• Oversee the daily operations of the showroom, including opening and closing procedures, inventory controls, cash procedures and in-store communications
• Responsible for ensuring consistent execution of the showroom's visual presentation, jewelry displays and overall organization
• Analyze and report on sales, customer feedback and store performance; identifying opportunities for growth and communicating findings to senior management
• Assist in executing in-store events, promotions and marketing initiatives
  

Full-time/Part-time

Sales Associate - Toronto, ON

• The LG Sales Associate is a confident individual that possess strong communication and problem solving skills. They work to style, service and foster meaningful relationships with clientele.
• Responsible for handling various sales activities in the retail store, including facilitating purchasing and providing customer service

Full-time

Fulfillment Associate - Toronto, ON

As fulfillment associate you will be responsible for fulfilling, packaging and shipping all customer orders from our online environment; Processing and fulfilling customer returns and exchanges; Recieval and quality assurance of purchase orders; Reconciling/Processing missing parcel claims, incorrect address entry and any other shipping/fulfillment related issues. Duties and responsibilities include but are not limited to:

• Selecting and printing all online orders eligible for shipment.
• Accurately and efficiently assemble, label and package all online orders for shipment.
• Perform manual label entry for any shipments in which automated label creation is not available.
• Manage and rectify all customer correspondence with regards to shipping/fulfillment errors (i.e., incorrect address entry, inventory discrepancies)
• Manage and process all shipping/fulfillment related customer disputes including chargebacks and missing parcel claims.
• Receive, appraise and process customer returns and exchanges on a daily basis; communicating processing actions to the client success team.
• Receive and stock all LG purchase orders (i.e., product, packaging and supplies); performing quality controls and ensuring the accuracy of units received.