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COVID-19 UPDATE

DEAR FRIENDS,

WE KNOW HOW EXCITING AND SOMETIMES ANXIOUS IT CAN FEEL WAITING FOR YOUR ONLINE ORDER, SO OUR PRIORITY IS ENSURING YOU RECEIVE YOUR PARCELS IN AN AS TIMELY MANNER AS POSSIBLE DURING THE CURRENT SITUATION WITH COVID-19. 

THE POSTAL SERVICE IS RESPONDING TO UNPRECEDENTED PARCEL VOLUMES WHILE MAINTAINING IMPORTANT PHYSICAL DISTANCING MEASURES, THUS CAUSING SERIOUS DELAYS TO ORDERS AND UP-TO-DATE TRACKING INFORMATION.

IF YOU ARE CONCERNED ABOUT YOUR PARCEL, PLEASE BE ASSURED THAT WE ARE IN CONSTANT COMMUNICATION WITH THE POSTAL SERVICE ON ALL ORDERS AND WE WILL CONTINUE TO UPDATE YOU WITH THE MOST ACCURATE INFORMATION. 

AT THIS TIME PLEASE ANTICIPATE PARCEL DELAYS OF UP TO 10 BUSINESS DAYS, OR IN SOME CASES MORE, FROM THE FIRST SCAN. WE RECOMMEND SELECTING A FASTER SHIPPING METHOD AS NEEDED.

WE APPRECIATE YOUR LOVE AND SUPPORT DURING THESE TIMES!

LISA XX